Privacy Policy
Last updated: April 21, 2026
1. Controller and legal framework
Road Hero Rentals
roadherorentals@outlook.com
+34 672 845 742
Processing is performed in line with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection law.
2. Data categories
- Identification and contact data (name, phone, email).
- Booking and rental data (dates, vehicle, pickup/drop-off details).
- Communication records (email and WhatsApp history).
- Payment and invoice references (handled through payment providers where applicable).
3. Purposes and legal bases
- Contract performance (Art. 6(1)(b) GDPR): booking, handover, support, and return processing.
- Legal obligations (Art. 6(1)(c) GDPR): accounting, tax, and legally required records.
- Legitimate interests (Art. 6(1)(f) GDPR): fraud prevention, legal claims, and operational security.
- Consent where required (Art. 6(1)(a) GDPR), for optional communications.
4. Retention and sharing
Data is retained no longer than necessary for the purpose, and longer only where legal obligations require this.
- Service providers (hosting, payment processing, and business tooling) can process data under data processing terms.
- Data is not sold to third parties.
- Data may be disclosed where required by law or competent authorities.
5. Your data protection rights
You can request access, rectification, erasure, restriction, objection, and data portability, where applicable.
Requests are normally answered within one month. You can also file a complaint with the Spanish data protection authority (AEPD).
6. Security and contact
We apply technical and organizational measures appropriate to the sensitivity of processed data.
Privacy contact:
roadherorentals@outlook.com
+34 672 845 742